Chief Information Officer

Dear Hiring Manager:

For the past 18 months, I’ve served as the Chief Information Officer at Prior to this, I held many leadership roles at Allstate Insurance Company including 10+ years as Senior Director of Information Technology Services. I am confident that my extensive experience; solid education; operational and technical skills; positive energy and outlook will be a great asset to fit the demand and needs of your organization.

My more significant accomplishments consist of the following:
– Migrated from a COBOL legacy platform to an ORACLE database for the company to be SOX compliant.
– Installed Enterprise Edition of ORACLE Database 10g along with DATA GUARD, backup system. Managed entire contract negotiation which included a three year credit worth approximately $65,000.

– Reduced phone costs approx $340,000/ year by migrating from QWEST phone system to XO Communications.
– Generated profits of $1 million/month by negotiating a lucrative marketing partnership with GEICO.
– Reduced online application processing errors by 20% which increased speed to market and reduced development and testing time from 300 hours to 200 hours resulting in a total savings of $120,000 for 8 online carriers.
– Reduced labor costs by $170,000/year and increased efficiencies by off-shoring a technology team in Pakistan.
During my tenure with Allstate Insurance Company, I specialized in strategic planning, development, and supported high-performance application environments to a retail agency force of 14,000 representatives. I served as the key enterprise wide IT spokesman and coordinator for the nationwide Sales strategy plan. I forged myself as a key executive in the process of developing high performing employees and creating efficient sales and service operations. In addition, I worked closely with senior leadership and business partners assisting them by translating business requirements into comprehensive technical road-maps which laid the groundwork for the future and prosperity of the organization.

Below are various prominent successes which include:
– Directed the operation of a $6M enterprise-wide Command Center for three field Data Centers that prevent major system crashes and virus attacks. Instrumental in saving over $50M annually.
– Delivered a nationwide, (web-based) tool to 14,000 retail agents that allowed execution of pre-defined marketing plans for Financial and PP&C products.
– Implemented knowledge management processes yielding a 1st year savings of $150M, (estimated $850M over 5 years).
– Completed a nationwide application of a Sales & Service retail centric processing platform that consisted of 14,000 retail agents 5 months ahead of schedule and $7M under projected plan.
– 1st Chair responsibility managing $80M budget which provided recovery plans for IT services in Disaster Recovery.
– Achieved a 98% Leadership Index 4 consecutive years 2002

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